Privacy Policy

1. Information We Collect

We collect personal information that you provide to us, including your name, email address, phone number, shipping address, payment information, and medical information necessary for telehealth consultations. We also collect information automatically through your use of our website, such as IP address, browser type, and usage data.

2. How We Use Your Information

We use your information to:

• Provide telehealth consultation services
• Process and fulfill your orders
• Communicate with you about your orders and services
• Improve our services and website functionality
• Comply with legal obligations
• Send you marketing communications (with your consent)

3. HIPAA Compliance

Your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict security measures to protect your protected health information (PHI) and only share it with authorized healthcare providers and pharmacies as necessary to provide your care.

4. Information Sharing

We may share your information with:

• Licensed healthcare providers for medical consultations
• Licensed pharmacies for prescription fulfillment
• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist in our operations
• Law enforcement or regulatory agencies when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal and medical information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your medical records

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Phone: +1 (551) 239-9025
Available: 8 AM - 8 PM ET